New Braunfels, TX Police Records Search

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Databases Updated on Aug 23, 2026

New Braunfels Police Department Records

Police records in New Braunfels, Texas may include arrest records, incident and offense reports, traffic accident reports, call-for-service logs, citations, booking records, and related dispatch or case information. The City of New Braunfels has its own police department for incidents within city limits. The Comal County Sheriff’s Office and Guadalupe County Sheriff’s Office may also maintain records for areas outside city limits, county jail bookings, or cases handled by county deputies, since New Braunfels spans both counties. Members of the public may request many law enforcement records under the Texas Public Information Act, but release depends on the type of record, whether the agency has it, and any applicable confidentiality rules. Records may be limited, redacted, or withheld if they involve active investigations, juveniles, protected personal details, or court orders.

How to Request Police Records in New Braunfels

To request police records in New Braunfels, start with the agency that handled the incident: the New Braunfels Police Department for city cases, or the Comal County or Guadalupe County Sheriff’s Office for county matters. Requests may usually be submitted through an online public records portal, by email, by mail, in person, or by phone for guidance. Provide as much detail as possible, such as the incident date, report number, location, names of involved persons, and whether you need an incident report, accident report, call log, arrest record, or booking record. Agencies may charge fees for printed pages, certified copies, media files, postage, or large requests; traffic crash reports may have a separate statutory fee. Under the Texas Public Information Act, agencies must respond promptly and generally seek an attorney general decision within 10 business days if they want to withhold information. Staff may contact you by email, phone, or mail if they need clarification or payment. Some records may be redacted, delayed, or denied, especially open investigations, juvenile matters, protected personal information, or court-restricted records, which is normal under Texas public records law.

New Braunfels Police Departments

Comal County Sheriff's Office

Type: County agencies
Address: 3005 W San Antonio St, New Braunfels, TX 78130
Phone Number: (830)-620-3400 / Fax: (830)-608-2082

New Braunfels Police Department

Type: City agencies
Address: 1488 S Seguin Ave, New Braunfels, TX 78130
Phone Number: (830)-221-4100

FAQs

What is included in a police record from New Braunfels?

A police record may include an incident or offense report, arrest information, traffic crash report, citation details, call-for-service information, booking details, or related case notes. The exact contents depend on the type of event, the responding agency, and what can legally be released.

Are police records in Texas public?

Many police records are available under the Texas Public Information Act, but not all information is public. Agencies may redact or withhold records involving open investigations, juveniles, protected personal information, confidential witnesses, medical details, or court orders.

How long does it take to get a police report in New Braunfels?

Texas agencies must respond promptly to public information requests. If an agency believes information should be withheld, it generally must request a Texas Attorney General decision within 10 business days. Simple requests may be handled sooner, while larger or sensitive requests may take longer.

How do I find arrest records in New Braunfels without going to the police station?

You can start by checking online records or request portals for the New Braunfels Police Department, Comal County Sheriff’s Office, Guadalupe County Sheriff’s Office, or the appropriate county jail. If the record is not posted online, submit a written public information request by email, mail, or an online form.

Can I look up someone’s arrest history in New Braunfels online?

You may be able to find recent arrest or jail information through county sheriff or jail resources, court records, or public records request portals. Availability varies by agency, and some records may be incomplete, sealed, expunged, restricted, or not posted online.