Castle Hayne, NC New Hanover County Detention Facility View

New Hanover County Detention Facility is a county jail in Castle Hayne, North Carolina, operated by the New Hanover County Sheriff’s Office. The facility holds people arrested in New Hanover County, including pretrial detainees awaiting court proceedings and inmates serving short county sentences. It may also hold individuals awaiting transfer to another agency or correctional facility. The facility supports the local court system by providing secure custody, intake processing, housing, and inmate services for people in county custody.

Contact and Location Information

Jail Name: New Hanover County Detention Facility
Type: County Jail
Security Level: Medium
Address: 3950 Juvenile Center Rd
City: Castle Hayne
Zip: 28429
Phone: 910-798-4200
New Hanover County Detention Facility Contact Details

How to Find an Inmate at New Hanover County Detention Facility

Members of the public can look for an inmate using the official inmate search link available on this page for the facility’s roster. County jail rosters typically list the inmate’s name, booking date, charges, bond information when available, and current custody status. Records usually become searchable after the booking and intake process is completed, which can take several hours. A person booked recently may not appear right away, so check again later or contact the facility if the information is urgent.

FAQs

How do I visit an inmate at New Hanover County Detention Facility?

Visitation is usually scheduled in advance and may be offered in person, by video, or both depending on current facility rules. Check the official visitation instructions before you go, because hours, scheduling steps, and visitor limits can change.

What do I need to bring when visiting New Hanover County Detention Facility?

Visitors generally need a valid government-issued photo ID. You should arrive early, follow the dress code, and avoid bringing prohibited items such as weapons, bags, or personal property not allowed inside.

How do I make phone or video calls with an inmate?

Inmates usually cannot receive incoming calls, but they may be able to place outgoing calls through the approved phone system. Video visits or remote calls may require creating an account with the facility’s service provider and adding funds.

How do I send mail to an inmate?

Mail must include the inmate’s full name and any required booking or ID number, along with the facility mailing address. Letters are inspected for safety, and items such as cash, contraband, or unapproved materials are not accepted.

How does the commissary work?

Commissary allows inmates to buy approved items such as snacks, hygiene products, and writing supplies. Family or friends may be able to deposit money through the approved payment system, but fees, limits, and posting times may apply.

How is bail set and how do I post bond at New Hanover County Detention Facility?

Bail is set by a magistrate or judge based on the charges, court rules, and the person’s case history. Bond may be posted at the facility or through the court-approved process, and you should confirm the exact amount and accepted payment methods before going.

What happens during the intake process at New Hanover County Detention Facility and when will the inmate appear in the system?

During intake, staff verify identity, record charges, complete health and safety screening, and assign housing or release status. The inmate may not appear in the online system immediately because processing can take several hours.

Mailing to New Hanover County Detention Facility Inmates and Staff

Inmate Visiting Days and Hours

Day of Week Hours
Monday 1:00 p.m. and 9:00 p.m
Tuesday 1:00 p.m. and 9:00 p.m
Wednesday 1:00 p.m. and 9:00 p.m
Thursday 1:00 p.m. and 9:00 p.m
Friday 1:00 p.m. and 9:00 p.m
Saturday 1:00 p.m. and 9:00 p.m
Sunday 1:00 p.m. and 9:00 p.m

How to Send Money to New Hanover County Detention Facility

Family and friends can send money to inmates at New Hanover County Detention Facility through approved methods to help them purchase essential items from the commissary.